Last updated: January 2026

TopX Casino's Terms and Conditions — Complete Guide

Please read these Terms and Conditions carefully before using TopX Casino. Everything regarding your rights, responsibilities, and our commitments is clearly outlined here.

Key Facts at a Glance

Understanding the Key Points of the Terms & Conditions in Plain Language

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Age requirement: 18+

TopX Casino is strictly for users aged 18 and above. Age is verified at registration, and accounts found to belong to minors will be permanently closed.

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One Person, One Account

Each person may register only one account. Creating multiple accounts may result in all accounts being suspended and any accumulated bonuses being forfeited.

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Bonus terms are transparent

The wagering requirements for every TopX Casino bonus are clearly disclosed. There are no hidden terms — what's written is what applies.

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Payment & Withdrawal Rules

Deposit and withdrawal limits apply. You are required to use a payment method registered in your own name — third-party accounts are not accepted.

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Data Security Guaranteed

TopX Casino stores your personal information in accordance with a strict privacy policy. We do not sell your data to any third party.

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Dispute Resolution

TopX Casino is committed to resolving any disputes fairly. Complaints submitted to customer support will receive a response within 72 hours.

Introduction

1. Introduction & Acceptance

By using the TopX Casino website and services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. TopX Casino operates under a valid online gaming license, and our goal is to provide players with a transparent, safe, and enjoyable environment.

These Terms and Conditions constitute a legal agreement between TopX Casino and the user. If you do not agree with any of these terms, please refrain from using TopX Casino.

These Terms and Conditions are subject to change at any time. If changes are made, TopX Casino will notify members and publish the updated date on this page.

Account

2. Account Registration & Use

You must be 18 years of age or older to register an account at TopX Casino. Providing accurate and truthful information at registration is mandatory. If an account is created using false information, TopX Casino reserves the right to close it at any time.

2.1 One Account Policy

Only one TopX Casino account is permitted per person. If the same individual creates multiple accounts — regardless of using a different name, email, or device — all associated accounts will be closed and all funds and bonuses may be forfeited.

2.2 Account Security

Keep your TopX Casino password and login credentials strictly confidential. You are solely responsible for all activity carried out through your account. Sharing your account with any third party is not permitted.

  • Use a strong password — a combination of letters, numbers, and symbols.
  • Never share your password with anyone.
  • If you notice any suspicious activity, contact TopX Casino support immediately.
  • Avoid accessing your account over public Wi-Fi.
KYC Verification

3. Identity Verification (KYC)

TopX Casino complies with international Anti-Money Laundering (AML) regulations. As a result, we may require identity verification for withdrawals above a certain amount or for security-related reasons.

3.1 Required Documents

  • A clear copy of your National ID (NID) or passport
  • Proof of current address (utility bill or bank statement)
  • Proof of payment method ownership (mobile banking screenshot)

The KYC process at TopX Casino is typically completed within 24–48 hours. Withdrawals may be held until verification is complete.

Submitting a false identity or forged documents is a serious offence. TopX Casino reserves the right to permanently close accounts in such cases.

Deposit

4. Deposit Rules

Deposits at TopX Casino can be made using local mobile banking services including bKash, Nagad, and Rocket. Funds are usually credited instantly or within a few minutes.

  • Minimum deposit: BDT 200
  • Maximum single deposit: determined by payment method
  • Only deposit from a payment account registered in your own name
  • Deposits made from third-party accounts will be rejected

If a deposit does not appear in your account for any reason, please contact TopX Casino support with your transaction number. We will do our best to resolve the issue as quickly as possible.

Withdrawal

5. Withdrawal Rules

To withdraw winnings from TopX Casino, your account must be verified. Withdrawal requests are generally processed within 12–24 hours.

5.1 Withdrawal Conditions

  • Minimum withdrawal amount: BDT 500
  • Withdrawals will be processed to the same payment method used for the deposit
  • Wagering requirements must be met before withdrawing winnings derived from bonuses
  • TopX Casino reserves the right to suspend withdrawals in cases of suspicious activity

Complete your KYC verification in advance for faster withdrawals. Verified accounts are processed significantly quicker.

Bonus

6. Bonus & Promotion Terms

TopX Casino regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, which are clearly stated on the respective offer page.

6.1 Wagering Requirements

To withdraw bonus funds, you must first place a specified amount in bets — this is known as the wagering requirement. For example, a 30x wagering requirement on a BDT 1,000 bonus means you need to wager BDT 30,000 before you can withdraw.

6.2 Bonus Abuse Policy

  • Bonuses are intended for fair gameplay only. Using bonuses to exploit the system is strictly prohibited.
  • Using multiple accounts to claim bonuses is strictly prohibited.
  • If TopX Casino detects bonus abuse, it reserves the right to void the bonus and any associated winnings.
  • Bonuses are automatically cancelled once their validity period expires.
Gaming

7. Gaming Rules & Prohibited Activities

All games at TopX Casino are powered by a certified RNG (Random Number Generator), ensuring every outcome is completely random and unbiased. Any attempt to manipulate or cheat game results will result in permanent account closure.

7.1 Prohibited Activities

  • Attempting to hack or gain unauthorized access to the gaming system
  • Playing games using bots or automated software
  • Colluding with other players to influence game outcomes
  • Using TopX Casino for money laundering or processing illegal funds
  • Spreading false information with the intent to damage TopX Casino's reputation
Responsible Gaming

8. Responsible Gaming Policy

TopX Casino believes gaming is entertainment — not an addiction. We encourage all players to game responsibly.

  • Set a personal budget and stick to it.
  • Do not chase your losses by placing more bets.
  • Avoid playing when you are stressed or under the influence of alcohol.
  • Set up self-exclusion or deposit limits if needed.

To learn more about responsible gaming, visit our Responsible Play View the page.

Privacy

9. Privacy & Data Protection

TopX Casino stores your personal information with the highest level of security. We never sell your data to third parties. To learn more about how we collect and use your information, please visit our Privacy Policy Read the page.

  • All data is secured with 256-bit SSL encryption.
  • Payment information is stored in compliance with PCI-DSS standards.
  • You have the right to request the deletion of your personal data.
Account Closure

10. Account Termination & Suspension

TopX Casino reserves the right to suspend or permanently close an account in the following circumstances:

  • If you register using false information
  • Any violation of these Terms and Conditions will result in
  • In cases of suspected fraud, manipulation, or money laundering
  • Operating multiple accounts will result in
  • If identified as a minor

You can close your TopX Casino account at any time by contacting our support team. Please withdraw your balance before requesting account closure.

Changes to Terms

11. Rule Changes & Contact

TopX Casino reserves the right to update these Terms and Conditions at any time. When changes are made, the revision date will be published on this page and registered members will be notified by email. Continued use of TopX Casino after any changes constitutes acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please contact us:

Frequently Asked Questions

Answers to the most frequently asked questions about our Terms and Conditions

You must be at least 18 years old to open an account at TopX Casino. Age is verified during registration, and any account identified as belonging to a minor will be permanently closed.

To receive a bonus at TopX Casino, you must meet the conditions of the specific offer. A welcome bonus is generally awarded after registration and your first deposit. Withdrawing a bonus requires meeting the designated wagering requirements.

Withdrawal requests at TopX Casino are typically processed within 12–24 hours. Completing KYC verification in advance helps speed up the process. In some cases, processing may take up to 48 hours due to banking delays.

No, each person is only permitted one account at TopX Casino. Creating multiple accounts will result in all accounts being closed, and any accumulated bonuses or funds may be forfeited.

Whenever TopX Casino updates these Terms and Conditions, the revision date will be published on this page and registered members will be notified by email. We recommend checking this page regularly.

Play by the Rules, Enjoy with Peace of Mind

Register now with full knowledge of TopX Casino's Terms and Conditions and start enjoying a safe, fun gaming experience.

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